Shipping & Returns
Shipping Policy: We aim to ship all orders as quickly as possible. Our standard shipping time is 3-5 business days. However, delivery times may vary depending on your location and the availability of the product. Please note that we are not responsible for any lost or stolen shipments.
Returns Policy: We take our customers' safety and hygiene very seriously. For this reason, we do not accept returns on any of our products. We apologize for any inconvenience this may cause. If you have received a defective or damaged product, please contact us within 24 hours of receiving your order, and we will do our best to resolve the issue.
Lost Shipments: We are not responsible for any lost or stolen shipments. If your shipment has not arrived within the expected delivery time, please contact the shipping carrier directly to inquire about your package's whereabouts. If the shipping carrier cannot locate your package, please contact us, and we will do our best to assist you in resolving the issue.
Thank you for choosing Elucid. If you have any further questions, please do not hesitate to contact us.